Common Questions

Your driver will be waiting for you in the arrivals hall, holding a sign with your name on it. We will also be in touch via WhatsApp or Viber as soon as you land.

Don't worry! We monitor all flight statuses in real-time. Your driver will adjust the pickup time according to your actual arrival, and there are no extra charges for delays.

Yes, safety is our priority. We provide baby seats and boosters upon request. Please mention the age and number of children in your booking form.

Our prices are per vehicle, not per person. You can pay in cash or with all major credit cards (Visa, Mastercard, etc.) directly to the driver at the end of the trip.

Yes, we provide direct door-to-door transfers. We will take you exactly to your accommodation address or as close as possible in pedestrian zones like the Old Town.

Absolutely! Besides airport transfers, we offer private day trips to Montenegro, Mostar, Pelješac, and other popular locations. Contact us for a custom itinerary.

YES! If you are booking a tour to Montenegro (Kotor, Budva) or Bosnia (Mostar, Kravica), you MUST bring your physical passport. These countries are outside the Schengen zone, and border control is mandatory. (ID cards work only for EU citizens).

Of course. You can cancel for free up to 24 hours before the scheduled pickup time. Cancellations made within 24 hours are subject to a cancellation fee.